E9-1-1 Technician

Electronic Service Solutions is seeking qualified and experienced E9-1-1 technicians to install, troubleshoot, repair, align, and maintain E9-1-1 communication systems in the NY and NJ areas.

The E9-1-1 technician must be able to install, optimize, program, troubleshoot and repair E9-1-1 and associated communications equipment & systems such as Plant Equipment, Cassidian, Airbus-DS and Positron. Successful candidates will be motivated, customer service oriented, and professional in appearance.

• Install, repair, and provide technical support for E9-1-1 systems.
• Install, terminate and test voice and network cabling.
• Set up, configure and use test equipment to troubleshoot and repair systems.
• Diagnose and repair mission critical E9-1-1 system components.
• Attend factory training sessions to maintain technical competence.
• Interface with telephone companies and vendors to oversee system problem resolution.
• Work directly with management and customers to determine urgency, deadlines, and timelines.
• Technicians are required to be part of the paid On-Call schedule plus overtime.

• Minimum of 3 years of hands on experience in the field of E9-1-1 communications systems.
• Associate’s degree (AS/AA) or technical training in the areas of electronics, computers, networking, RF or equivalent work experience (OJT).
• Intermediate knowledge of test equipment such as Transmission Impairment Measurement Sets, signal generators, protocol analyzers, digital multimeters and LAN testers.
• Intermediate computer and networking skills.
• Clean driver record and valid driver’s license.
• Must be able to pass a background check and drug screen.

ESS offers very competitive compensation packages including company vehicle and benefits such as medical, dental, life, disability, 401(k), and financial planning. Ongoing training and certification opportunities for the right candidates.

Electronic Service Solutions, Inc. is an equal opportunity employer. EOE is the Law

Apply Now

Motorola Unified Team Communications

Powerful Alone. Game Changing Together.

Whether you work in hospitality, manufacturing, transportation, or any other industrial workplace, your business relies on many disparate systems and technologies to get the job done – each with a unique role to play in the safety, productivity, and efficiency of your operations. Yet different devices, networks, and technology systems can keep business-critical information in silos. The result is limited communication and collaboration, delayed responses to issues, a heavier burden on your IT department, and a different vendor to manage for each solution.

End-To-End Industrial Communications Suite

Motorola Solutions has created an end-to-end industrial communications suite to break down the walls between your disparate technologies and systems. Instant and reliable two-way radios unified with broadband communications. Robust video security and analytics. Dynamic incident management and dispatch software. Private LTE to off-load your network data burden. And services to manage it all for you. All of these solutions are powerful alone, but when integrated together, they are game-changing for your business.


COVID-19 Update & Our Commitment to You

To Our ESS Team, Customers, and Suppliers:

With the growing concern surrounding the Coronavirus (COVID-19), we want to take a few minutes to assure you that ESS is taking the necessary precautions to, first and foremost, protect the health of our employees and visitors, as well as best support our clients to minimize any business disruption.

We also ask that our employees, customers and supplier network monitor the U.S. Center for Disease Control and Prevention (CDC) and follow the updates and recommendations around this highly contagious respiratory illness caused by the COVID-19 virus.

ESS is ensuring our teams adhere to our customers’ on-site requirements. We also want to ensure that, as an organization, you are also monitoring and adhering to the CDC advisories and recommendations so that we may continue to keep all of our teams safe during this outbreak.

As service providers we can do our best to ensure that we are performing due diligence to mitigate the spread of this virus.

There are areas to monitor during this time:

Recognizing Symptoms:

  • Coughing, sneezing
  • Fever
  • Shortness of breath, difficulty breathing

Protecting Yourself and others:

The World Health Organization’s (WHO) standard recommendations for the general public to reduce exposure to and transmission of a range of illnesses are as follows, which include hand and respiratory hygiene:

  • Frequently clean hands by using soap or alcohol-based hand sanitizers
  • When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands
  • Avoid close contact with anyone with fever and cough
  • If you have a fever, cough, and difficulty breathing seek medical care early and share previous travel history with your healthcare provider

Travel Advisories from CDC:  

Warning Level 3 for Italy, South Korea, Iran, and China (not including Hong Kong) and a Warning Level 2 Travel Advisory for Japan.

Qualify that no one who has returned from a Warning Level 2 or 3 location or who has had close contact with anyone potentially exposed to the COVID-19 virus is being dispatched.

NOTE: If anyone is exhibiting any symptoms, they should stay home until they have recovered. This is a protection for our clients and our co-workers.

For additional information related to this outbreak, please visit the CDC Website and/or the  WHO Website

Thanks to everyone for working together to get through this.