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Motorola Radio Decontamination Process
Coronavirus (COVID-19) Notification from ESS
JVC KENWOOD Radio Cleaning Process

Motorola XPR Series Radios

Motorola XPR 3000 Series

The Motorola XPR 3000e Series is designed for the everyday worker who needs effective communications in New York, New Jersey, and Connecticut. With systems support and loud, clear audio, these next-generation radios deliver cost-effective connectivity to your organization.

Features:

  • Integrated Wi-Fi
  • Over-the-air software updates
  • Bluetooth® audio
  • Enhanced audio quality
  • Channel lock (XPR 3500e only)
  • Improved expandability
  • Better battery life (up to 28 hours)
  • Better range (up to 8%)
  • Better waterproofing (IP67)
  • HazLoc models available
Motorola XPR 3300
Motorola XPR 3300e

Motorola XPR 5000 Series

The Motorola XPR 5000e Series is designed for the skilled professional who refuses to compromise. With high-performance integrated voice and data, and advanced features for efficient operation, these next-generation radios deliver complete connectivity to organizations in New Your, New Jersey, and Connecticut.

Features:

  • Integrated Wi-Fi
  • WAVE™ OnCloud support
  • Over-the-air software updates
  • Bluetooth® 4.0
  • Indoor location tracking
XPR 5550e
Motorola XPR 5550e

Motorola XPR 7000 Series

The Motorola XPR 7000e Series keeps you and your team better connected, safer, and more productive. With support for trunking, as well as legacy analog technology, you can keep your organization connected as it grows and safeguard your staff with responsive push-to-talk technology.

  • XPR 7550e: Color display, Full keypad, VHF and UHF
  • XPR 7580e: Color display, Full keypad, 800/900
  • XPR 7350e: No display, No keypad, VHF and UHF
  • XPR 7380e: No display, No keypad, 800/900


Features:

  • Integrated Wi-Fi 
  • Over-the-air software updates 
  • Bluetooth® 4.0 
  • WAVE™ OnCloud support 
  • Channel Lock (XPR 7550e and XPR 7580e)
  • Indoor location tracking 
  • Integrated accelerometer for optional Man Down 
  • Enhanced audio quality 
  • Improved expandability 
  • Better battery life (up to 29 hours) 
  • Better range (up to 8%) 
  • Better waterproofing (IP68)
Motorola XPR 7550e
Motorola XPR 7550e

Industries

Public Safety Radios

 

PUBLIC SAFETY

When every second counts, depend on Motorola devices, networks and software to work seamlessly together.

Education

 

EDUCATION

Intelligently connect your staff and first responders to communicate, prevent and respond to everyday and emergency occurrences.

 

MANUFACTURING

Help keep your production lines operating safely and seamlessly to drive your manufacturing companies: The backbone of our economy.

 

HOSPITALITY 

Instantly communicate throughout operations built with a sleek and discreet design that blends seamlessly with professional attire. As all Motorola products, it is still built to be durable and last.

Transportation

 

TRANSPORTATION

Move people and cargo safely, efficiently and on time with seamless logistics communications.

Accessories

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Motorola Radio Decontamination Process

The following is official cleaning process for Motorola radios abridged from this document. Please check with your specific radio vendor for detailed instructions:

General Cleaning

For general cleaning, Motorola Solutions recommends mixing one tablespoon of mild dishwashing detergent to one gallon of water (0.5% solution) to clean the external surfaces of the radio. The solution should be applied sparingly with a stiff, non-metallic, short bristled brush, making sure excess detergent does not get entrapped near the connectors, controls or crevices. Do not submerge the radio in the detergent solution. Place the radio under a faucet for rinsing. The radio should then be dried thoroughly with a soft, lint free cloth.

Alcohol

An alternative cleaning method is to wipe the housing plastic down with over-the-counter isopropyl alcohol (rubbing alcohol) with no more than 90% isopropyl alcohol concentration. When cleaning with isopropyl alcohol, the alcohol should never be applied directly to the radio. It should be applied to a rag first, then the radio can be wiped down by the rag. Avoid rubbing label or adhesive areas with the alcohol-soaked rag.

Decontamination

If there is a risk that the radio and attached accessories may have been exposed to harmful pathogens or carcinogens, the following cleaners have been approved for use on APX series portable radios. For maximum efficacy, it is recommended that the contaminated radio first receive a “general cleaning” as detailed above. Then:

– For pathogen decontamination, apply “Zep DZ-7” per manufacturer’s instructions

– For carcinogen decontamination, wipe down the radio with either “Hygenall FieldWipes” or “Enspire Fire Wipes” per the manufacturer’s instructions

IMPORTANT: Motorola Solutions, Inc. is unable to, and did not, determine whether any particular cleaning product is effective in removing specific foreign substances (including viruses) from the radio. However, the above cleaners and processes have been approved for use by Motorola Solutions, Inc. related to their less degrading effect on the physical radio. Please consult the chemical manufacturer’s documentation for specifics on cleaning product efficacy with regards to foreign substances (such as viruses).

Note: We do not recommend cleaning with chlorine-based solvents, as they may deteriorate the plating used to protect the exposed metal chassis.

ESSOL_logo

COVID-19 Update & Our Commitment to You

To Our ESS Team, Customers, and Suppliers:

With the growing concern surrounding the Coronavirus (COVID-19), we want to take a few minutes to assure you that ESS is taking the necessary precautions to, first and foremost, protect the health of our employees and visitors, as well as best support our clients to minimize any business disruption.

We also ask that our employees, customers and supplier network monitor the U.S. Center for Disease Control and Prevention (CDC) and follow the updates and recommendations around this highly contagious respiratory illness caused by the COVID-19 virus.

ESS is ensuring our teams adhere to our customers’ on-site requirements. We also want to ensure that, as an organization, you are also monitoring and adhering to the CDC advisories and recommendations so that we may continue to keep all of our teams safe during this outbreak.

As service providers we can do our best to ensure that we are performing due diligence to mitigate the spread of this virus.

There are areas to monitor during this time:

Recognizing Symptoms:

  • Coughing, sneezing
  • Fever
  • Shortness of breath, difficulty breathing

Protecting Yourself and others:

The World Health Organization’s (WHO) standard recommendations for the general public to reduce exposure to and transmission of a range of illnesses are as follows, which include hand and respiratory hygiene:

  • Frequently clean hands by using soap or alcohol-based hand sanitizers
  • When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands
  • Avoid close contact with anyone with fever and cough
  • If you have a fever, cough, and difficulty breathing seek medical care early and share previous travel history with your healthcare provider

Travel Advisories from CDC:  

Warning Level 3 for Italy, South Korea, Iran, and China (not including Hong Kong) and a Warning Level 2 Travel Advisory for Japan.

Qualify that no one who has returned from a Warning Level 2 or 3 location or who has had close contact with anyone potentially exposed to the COVID-19 virus is being dispatched.

NOTE: If anyone is exhibiting any symptoms, they should stay home until they have recovered. This is a protection for our clients and our co-workers.

For additional information related to this outbreak, please visit the CDC Website and/or the  WHO Website

Thanks to everyone for working together to get through this.

JVC KENWOOD Radio & Accessories Cleaning Process

In response to the COVID-19 pandemic, JVC KENWOOD is providing recommended cleaning and disinfecting instructions for Kenwood radios and accessories to assist with general hygiene guidelines set forth by the World Health Organization (WHO) www.who.int and the Centers for Disease Control and Prevention (CDC) www.cdc.gov.

General Cleaning

1. Remove dust and dirt from surfaces using a clean, soft cloth. If additional effort is required to remove dust and dirt, a non-metallic brush may be used to loosen dirt and debris.

2. Apply a 0.5% detergent-water solution (ex: natural detergent or mild dishwashing soap) or a 70-80% disinfecting ethanol* solution to a clean, soft damp cloth and wipe down all surfaces. If using a detergent-water solution, distilled water is recommended.

3. Dry all surfaces using a soft clean cloth paying close attention to terminals and connectors. 

4. Inspect the radio to make sure no cleaning solution remains trapped near connectors or inside terminal cracks or crevices. 

* The majority of commercially available disinfecting ethanol is diluted to a 70-80% solution. Please check the dilution ratio before using to clean/disinfect radio or accessory surfaces.

Important Note

JVC KENWOOD is unable to, and did not, determine whether any particular cleaning product is effective in removing specific foreign substances from a device, nor whether any disinfectant will remove all germs or viruses. Please consult the chemical manufacturer’s documentation for specifics on cleaning product efficacy with regards to foreign substances (such as viruses).