Connect your entire operation with the power of MOTOTRBO digital portable radios.
Whether you need a sleek, lightweight digital radio or a scalable portable radio, MOTOTRBO™ has a device to fit your operation needs. We have the most comprehensive collection of digital products and the industry’s largest portfolio of data applications ready to connect teams all throughout New York, Connecticut, and New Jersey.
MOTOTRBO™ has devices for noisy environments and discreet solutions for quieter settings, all with the top two-way radio features that make Motorola the leading solution it is today. Each radio is suited for a certain industry, ensuring that the communication needs your specific team has are fitted with the right device to improve productivity and efficiency.
MOTOTRBO XPR Series
MOTOTRBO SL and MOTOTRBO CP Series Radios
The MOTOTRBO SL Radio Series (SL300, SL3500e, and SL7000e) are the sleek and light-weight radios you can count on. With a stylish and subtle design, your team gets the power of integrated voice and durable connectivity without any added bulk. The CP200d radio provides the simplicity and efficiency you expect from Motorola, with the flexibility to expand to digital as needed.
Essential MOTOTRBO™ Services
You can choose between two core options of coverage for the essential services package for your new
MOTOTRBO™ two-way radios.
Always stay ahead of the game with Essential Software for MOTOTRBO™ two-way radios. Enhance communication by taking advantage of MOTOTRBO™ Premium software features and software updates.
The Essential Software package includes Premium features that were normally sold a la carte. Moreover, ensure continuous security, performance and enhanced functionality of your two-way radios and infrastructure by getting access to MOTOTRBO™ certified and tested release software updates and upgrades.
Essential Software protects your investments through access to new features as they are developed and expands your capabilities beyond voice for increased productivity, reliability and safety.
Essential Software / Repair
Our two-way radios are built for superior performance. With expert hardware repair, all radios are returned to factory specifications. Service centers are certified to comply with ISO9001. All Hardware Repairs are expedited back to you so you remain productive and keep your operations running smoothly.
Premier MOTOTRBO™ Services
Critical communication has become increasingly complex as your MOTOTRBO™two-way radios become more IP-based, supporting integrated data applications and enhanced features. Rely on us to help you achieve your performance targets with the right level of service you need for your radio fleet.
With Premier Services, you transfer your MOTOTRBO™ two-way radio operations to our experienced managed services professionals. We assume full responsibility for your MOTOTRBO™ two-way radios, to reduce your risks and provide services to maximize radio performance. Lower your total cost of ownership and focus on your mission as we work with you to define measurable service level agreements to ensure your performance expectations are achieved.
The Core Offer:
We provide critical services to protect your investment and keep your MOTOTRBO™ two-radio fleet up-to-date and organized.
Premium Features that were normally sold a la carte are now included. Protect your investment through access to new features as they are developed and expand your capabilities beyond voice for increased productivity, reliability and safety.
Software Updates help prevent service disruptions, provide enhanced capabilities, improve your radio performance and protect against known cyber threats. Security and software updates are pre-tested and certified in our dedicated test lab to ensure compatibility and avoid any service disruption.
Expert Hardware Repair provides state-of-the-art diagnostics equipment, repair tools and replacement parts to ensure your radios are protected from normal wear and tear. All radios are returned to factory specifications and updated with the latest firmware. Our service centers are certified to comply with ISO9001 and TL9000.
Radio Management Software programs multiple radios at one time, eliminating the need to physically handle and program your radios individually and allowing programming jobs to be scheduled ahead of time. Batch programming via cable or over the air. You can track and view your entire radio fleet programming status, along with the configuration history for each device to confirm your programming is up-to-date. If you also want your staff to learn how to program radios, we will provide training to teach them how to use the radio management software tool.
Onsite Support Radio Management Experts will be dispatched to set up hardware, configure software, load radios into the database and provide site-specific training.
Technical Support is available 8x5x5 to help isolate and resolve issues you may have with your MOTOTRBO™ radios. These dedicated professionals have access to documented and repeatable solutions and test environments to recreate your conditions for more effective troubleshooting and faster resolution.
Leveraging Supplemental Support Services: The Options
To ensure all your MOTOTRBO™ two-way radio communication needs are met, Premier Services can provide supplemental coverage to help you manage your radio fleet.
Option 1: Hardware Repair with Accidental Damage
Water, chemical, or physical abuse are not concerns with the accidental damage option, so your radio repair and replacement costs are fixed and predictable. With expedited handling included, we’ll get the work done in no more than three days (plus shipping time), and have your users up and talking in no time.
Option 2: Preventive Maintenance
Performed by our certified technicians, preventive maintenance helps extend the useful life of your radios, reducing repair and replacement costs. Annual maintenance checks include physical inspection and cleaning, electronic tuning verification, firmware and talkgroup verification.
Option 3: Hosted Database
Eliminate your security, patching, updating, backup and storage concerns, and still have 24×7 access to your data when Motorola Solutions hosts your radio management database in our secure network operations center. We’ll make sure everything stays up-to-date and secure, minimizing downtime and headaches.
Option 4: On-Demand Programming and Updates
Expert technicians ensure your radios are fully operational and that your entire radio inventory is configured to your specifications. We perform changes and modify user configurations to ensure radio features and functionalities support your immediate and ongoing needs.