3 Ways to Improve the Safety of a Healthcare Facility

It is an unfortunate truth that healthcare facilities are experiencing an epidemic of safety issues. Along with caring for the ill and injured, they must also protect their patients, staff, and visitors from potential threats. Whether it is an aggressive patient who needs to be subdued or an armed visitor with ill intent, hospitals must be prepared to prevent incidents and resolve them quickly when they occur.

Fortunately, you can protect your staff and patients by using the right security measures and communication systems. Below, we’ll look at the top three ways to protect patients and optimize staff efforts in a healthcare setting.

1. Tightening Security

With plenty of departments to manage and around-the-clock action, healthcare facilities can’t afford to cut corners with their security measures. As violent incidents impact nearly 90% of all hospitals, it’s crucial to de-escalate hostile situations efficiently and cautiously—or, better yet, to prevent them from occurring in the first place. Implementing the right security features makes all the difference.

Video surveillance is a must. While most hospitals already utilize this technology, its capabilities are constantly expanding. We no longer have to put up with grainy, grayscale video capture: Now, Motorola Solutions surveillance cameras deliver high-quality images with maximum coverage, unifying your security solutions to allow you to proactively monitor your facility.

Even the best security cameras are useless without proper management. The Avigilon Control Center (ACC) video management software gives you total control over your surveillance system. It features a simplified screen layout, intuitive controls, and customizable features that improve multi-person interactions. ACC leverages advanced AI and video analytics to help you quickly detect, verify, and respond to events.

Combining video surveillance with AI capabilities gives you access to more powerful security features, including Identity Search, which utilizes facial recognition technologies to quickly pinpoint a person of interest within your facility. Tools like these help reduce response times and mitigate risks when pursuing an active threat.

2. Improving Department Communication

The bottom line is that healthcare facilities require dependable communication in order to operate. Whether your system is used for day-to-day management or emergency response, a robust communication plan is the key to efficiency, security, and safety among your staff and patients.

Motorola is at the forefront of developing secure, reliable, and resilient technology that is specific to the healthcare industry. Among these technologies is the tried-and-true portable radio. Unlike other wireless communication systems, a digital two-way radio doesn’t tie you down to an external network or commercial carrier for a real-time flow of information. When an emergency arises, you’ll have a private and easily accessible channel for streamlined, collaborative communication.

Pairing your radios with the proper equipment, accessories, and batteries is also important. The healthcare industry knows the importance of time-sensitivity. Motorola’s two-way radios feature long-lasting batteries, reliable functionality, and sleek portability to ensure that you never miss a call.

3. Integrating Communication Technologies

Integrated systems are a must for industries with multiple departments. From the ambulance to the ER, seamless communication can lead to faster, safer operations. Through Motorola Solutions, you can take advantage of integrated communication solutions.

The backbone of integrated healthcare communication is the MOTOTRBO digital platform. MOTOTRBO connects staff and their communication equipment to provide clear, secure, and HIPAA-compliant communication. This adaptable solution works with digital two-way radios, accessories, applications, and more to seamlessly integrate voice, data, text messaging, GPS, and work order ticketing among staff members.

One of the most effective integrations allows staff members who do not carry radios to still communicate with those who do. For those more comfortable using smartphones, tablets, laptops, or landlines, there’s WAVE: a communicator installation that provides secure push-to-talk communication with a number of devices. Through WAVE, your communication spans far beyond the facility, from emergency vehicle drivers to out-of-town CEOs.

Next Steps

Ineffective security and communication put patients, staff, and properties at risk. Through ESS, implementing these solutions is a simple and worthwhile investment. Our staff is certified to sell and install security products including cameras, card readers, voice recorders, and more. We’ll execute the steps above to tighten your security measures and connect your staff with seamless communication.

One vendor, one integrated solution. Contact us to learn more about solutions for your healthcare facility.

Motorola Unified Team Communications

Powerful Alone. Game Changing Together.

Whether you work in hospitality, manufacturing, transportation, or any other industrial workplace, your business relies on many disparate systems and technologies to get the job done – each with a unique role to play in the safety, productivity, and efficiency of your operations. Yet different devices, networks, and technology systems can keep business-critical information in silos. The result is limited communication and collaboration, delayed responses to issues, a heavier burden on your IT department, and a different vendor to manage for each solution.

End-To-End Industrial Communications Suite

Motorola Solutions has created an end-to-end industrial communications suite to break down the walls between your disparate technologies and systems. Instant and reliable two-way radios unified with broadband communications. Robust video security and analytics. Dynamic incident management and dispatch software. Private LTE to off-load your network data burden. And services to manage it all for you. All of these solutions are powerful alone, but when integrated together, they are game-changing for your business.


COVID-19 Update & Our Commitment to You

To Our ESS Team, Customers, and Suppliers:

With the growing concern surrounding the Coronavirus (COVID-19), we want to take a few minutes to assure you that ESS is taking the necessary precautions to, first and foremost, protect the health of our employees and visitors, as well as best support our clients to minimize any business disruption.

We also ask that our employees, customers and supplier network monitor the U.S. Center for Disease Control and Prevention (CDC) and follow the updates and recommendations around this highly contagious respiratory illness caused by the COVID-19 virus.

ESS is ensuring our teams adhere to our customers’ on-site requirements. We also want to ensure that, as an organization, you are also monitoring and adhering to the CDC advisories and recommendations so that we may continue to keep all of our teams safe during this outbreak.

As service providers we can do our best to ensure that we are performing due diligence to mitigate the spread of this virus.

There are areas to monitor during this time:

Recognizing Symptoms:

  • Coughing, sneezing
  • Fever
  • Shortness of breath, difficulty breathing

Protecting Yourself and others:

The World Health Organization’s (WHO) standard recommendations for the general public to reduce exposure to and transmission of a range of illnesses are as follows, which include hand and respiratory hygiene:

  • Frequently clean hands by using soap or alcohol-based hand sanitizers
  • When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands
  • Avoid close contact with anyone with fever and cough
  • If you have a fever, cough, and difficulty breathing seek medical care early and share previous travel history with your healthcare provider

Travel Advisories from CDC:  

Warning Level 3 for Italy, South Korea, Iran, and China (not including Hong Kong) and a Warning Level 2 Travel Advisory for Japan.

Qualify that no one who has returned from a Warning Level 2 or 3 location or who has had close contact with anyone potentially exposed to the COVID-19 virus is being dispatched.

NOTE: If anyone is exhibiting any symptoms, they should stay home until they have recovered. This is a protection for our clients and our co-workers.

For additional information related to this outbreak, please visit the CDC Website and/or the  WHO Website

Thanks to everyone for working together to get through this.