It is an unfortunate truth that healthcare facilities are experiencing an epidemic of safety issues. Along with caring for the ill and injured, they must also protect their patients, staff, and visitors from potential threats. Whether it is an aggressive patient who needs to be subdued or an armed visitor with ill intent, hospitals must be prepared to prevent incidents and resolve them quickly when they occur.
Fortunately, you can protect your staff and patients by using the right security measures and communication systems. Below, we’ll look at the top three ways to protect patients and optimize staff efforts in a healthcare setting.
1. Tightening Security
With plenty of departments to manage and around-the-clock action, healthcare facilities can’t afford to cut corners with their security measures. As violent incidents impact nearly 90% of all hospitals, it’s crucial to de-escalate hostile situations efficiently and cautiously—or, better yet, to prevent them from occurring in the first place. Implementing the right security features makes all the difference.
Video surveillance is a must. While most hospitals already utilize this technology, its capabilities are constantly expanding. We no longer have to put up with grainy, grayscale video capture: Now, Motorola Solutions surveillance cameras deliver high-quality images with maximum coverage, unifying your security solutions to allow you to proactively monitor your facility.
Even the best security cameras are useless without proper management. The Avigilon Control Center (ACC) video management software gives you total control over your surveillance system. It features a simplified screen layout, intuitive controls, and customizable features that improve multi-person interactions. ACC leverages advanced AI and video analytics to help you quickly detect, verify, and respond to events.
Combining video surveillance with AI capabilities gives you access to more powerful security features, including Identity Search, which utilizes facial recognition technologies to quickly pinpoint a person of interest within your facility. Tools like these help reduce response times and mitigate risks when pursuing an active threat.
2. Improving Department Communication
The bottom line is that healthcare facilities require dependable communication in order to operate. Whether your system is used for day-to-day management or emergency response, a robust communication plan is the key to efficiency, security, and safety among your staff and patients.
Motorola is at the forefront of developing secure, reliable, and resilient technology that is specific to the healthcare industry. Among these technologies is the tried-and-true portable radio. Unlike other wireless communication systems, a digital two-way radio doesn’t tie you down to an external network or commercial carrier for a real-time flow of information. When an emergency arises, you’ll have a private and easily accessible channel for streamlined, collaborative communication.
Pairing your radios with the proper equipment, accessories, and batteries is also important. The healthcare industry knows the importance of time-sensitivity. Motorola’s two-way radios feature long-lasting batteries, reliable functionality, and sleek portability to ensure that you never miss a call.
3. Integrating Communication Technologies
Integrated systems are a must for industries with multiple departments. From the ambulance to the ER, seamless communication can lead to faster, safer operations. Through Motorola Solutions, you can take advantage of integrated communication solutions.
The backbone of integrated healthcare communication is the MOTOTRBO digital platform. MOTOTRBO connects staff and their communication equipment to provide clear, secure, and HIPAA-compliant communication. This adaptable solution works with digital two-way radios, accessories, applications, and more to seamlessly integrate voice, data, text messaging, GPS, and work order ticketing among staff members.
One of the most effective integrations allows staff members who do not carry radios to still communicate with those who do. For those more comfortable using smartphones, tablets, laptops, or landlines, there’s WAVE: a communicator installation that provides secure push-to-talk communication with a number of devices. Through WAVE, your communication spans far beyond the facility, from emergency vehicle drivers to out-of-town CEOs.
Ineffective security and communication put patients, staff, and properties at risk. Through ESS, implementing these solutions is a simple and worthwhile investment. Our staff is certified to sell and install security products including cameras, card readers, voice recorders, and more. We’ll execute the steps above to tighten your security measures and connect your staff with seamless communication.
One vendor, one integrated solution. Contact us to learn more about solutions for your healthcare facility.